Returns & Exchanges
At Hit, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Items
Place the items in their original packaging, ensuring all designer tags and security seals remain intact and undamaged.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing